Store Information

We advise that you read these Conditions of Use which explain your rights and obligations when purchasing from this website.  These Conditions of Use apply to all contracts for the Sale of Goods entered into by The Running Outlet.co.uk (here in after referred to as The Running Outlet); where an order is submitted to The Running Outlet it will be accepted on these conditions, and no other.

Privacy Statement

The Running Outlet is committed to safeguarding the privacy of our users while providing the highest possible quality of service. We will only use the information that we collect about you lawfully (in accordance with the General Data Protection Regulation (GDPR, EU, 2016/679). If you have any requests concerning your personal information or any queries with regard to these practices please contact sales@therunningoutlet.co.uk or d.omahoney@therunningoutlet.co.uk

Who we are

In this privacy policy references to we, us and our are The Running Outlet Ltd. References to our Website or the Website are to www.therunningoutlet.co.uk

What Information we collect, how we collect it and why we collect it

The information we collect via the Website may include: any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose. For online card payments under no circumstances will we hold sensitive payment details such as your card number, expiry date and security code. All online card payment transactions are handled through our accredited payment bureaus, SagePay and Paypal. For more information on SagePay and Paypal privacy policies please refer to www.sagepay.com and www.paypal.co.uk. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers). Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers help facility.

What we do with your information 

Any personal information we collect from this website will be used in accordance with the General Data Protection Regulation (GDPR, EU, 2016/679) and other applicable laws. The details we collect will be used: to process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service); In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase. We collect your data in order to provide you with the best service that we can when responding to your requests. Your information is used for responding to requests and will be kept for 5 years or until you ask for your details to be removed off our database.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes. We may use your information to send you marketing materials. You can unsubscribe at any time via phone or email by emailing sales@therunningoutlet.co.uk.

Your Rights

You have the right to request a copy of any information or delete the data that we currently hold about you. In order to receive such information or delete your data please contact us at sales@therunningoutlet.co.uk.

Other Websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.

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