We offer Subsidised  Royal Mail Tracked Returns within the UK: all items can be returned for an exchange or a full refund within 30 days from date of purchase. If you intend to return any items, please use the Royal Mail Returns service to create a tracked label, then print this off and attach it to your parcel - we include a Returns Form with every order, so please complete this and include it (or download The Running Outlet Returns Form PDF).

We provide subsidised tracked returns for £3 for up to 2 items. For more than 2 items, a fee of £6 will apply. When sending your item back for a refund, the subsidised charge will be deducted from your refund. When sending your item back for an exchange, the subsidised charge will be deducted from your payment card or a request of payment will be made.

The Running Outlet
26 Burgate,
Canterbury,
Kent,
CT1 2HA,
UK